Refund Policy

Last updated: 1 September 2026

Thirty days, no explanation needed

You have 30 days from delivery to request a return on a physical product, for any reason. You do not need to justify the request.

How to start a return

Email us with your order number. We reply with return instructions within one business day. Please do not send anything back before you receive those instructions.

Condition

Items should come back in resaleable condition with their original packaging where practical. We do not refuse a refund over an opened box, but an item that has been damaged or used beyond what is needed to inspect it may be refunded in part.

Return shipping

If the item is faulty, damaged in transit, or not what you ordered, we pay return shipping. If you simply changed your mind, return shipping is yours.

When you get your money

We approve refunds within one business day of the item arriving back with us. The refund goes to the original payment method. Your bank or card issuer then takes its own time — usually five to ten business days — to show it on your statement.

Digital products

Because digital files are delivered immediately and cannot be returned, they are not covered by the 30-day return right once the download link has been used. If a file is faulty, corrupted or not as described, contact us and we will fix it or refund you in full.

Items we cannot take back

Products that have been personalised to your specification, and any item that is unsafe to resell for hygiene reasons once opened.

Contact

Questions about this policy: cda.commerceinc@gmail.com. Postal address: CDA Commerce LLC, 512 Lily Lane, Davenport, FL 33837, United States.